Returns & Exchanges

At BORN PRETTY, we want you to be completely satisfied with your beauty haul, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, our team is here to ensure a smooth and easy refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and photos of the items you wish to return.

• 2.
  Receive Authorization

  Once approved, you will receive a Return Merchandise Authorization (RMA) and the specific return shipping address.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging and ship them back to us using a trackable mailing service.

• 4.
  Get Refunded

  After we inspect the returned items, your refund will be processed back to your original payment method within 7-10 business days.